Refund policy

Because most items are made to order just for you, we can't accept returns for change of mind or wrong size ordered.

But if your item arrives damaged, misprinted, or we sent the wrong item, contact us through the Contact page within 30 days of delivery and send a photo of the problem — we will replace it or refund you. That part is on us, always.

Matted prints sent from Ellsbeth's studio: if one arrives damaged, contact us within 30 days with a photo and we will replace it or refund you.

Gift cards can't be returned or exchanged for cash.