FAQ

How long will my order take?

Made-to-order items take 2–5 business days to make, plus shipping time shown at checkout. Matted prints are mailed from Ellsbeth's Ohio studio within 3–5 business days.

What if my order arrives damaged?

Contact us within 30 days with a photo of the damage and we will replace it or refund you.

Can I return something if I change my mind?

Made-to-order items can't be returned for change of mind, because each one is made just for you. If we made a mistake or it arrives damaged, we always make it right.

Who makes the art?

Every design is original artwork by Ellsbeth Foust, an Ohio artist painting as The Harlequin Fox.

How do gift cards work?

Gift cards arrive by email and can be used at checkout like a payment card. They can't be exchanged for cash.